If it had been delivered in its entirety within the 24-hour guaranteed time window, I would have given it five stars. Ms. Sophia, on the other hand, was a great help and provided me an extra $10,000 in compensation for having to wait for the whole delivery, which took longer than intended. Customer service is outstanding. She was kind and respectful. Give the young lady a raise.
If it had been delivered in its entirety within the 24-hour guaranteed time window, I would have given it five stars. Ms. Sophia, on the other hand, was a great help and provided me an extra $10,000 in compensation for having to wait for the whole delivery, which took longer than intended. Customer service is outstanding. She was kind and respectful. Give the young lady a raise.