The website and application process were both perplexing to me. There might have been a lot of useful information on the website, and I'm not sure why it wasn't. My numerous phone calls may have been avoided if I had had better information. With the exception of one person, everyone was really helpful when I contacted with inquiries. Because I haven't received my visa yet, I can't comment on the timeliness of the entire process, however Travel Visa Pro was quite responsive.
The website and application process were both perplexing to me. There might have been a lot of useful information on the website, and I'm not sure why it wasn't. My numerous phone calls may have been avoided if I had had better information. With the exception of one person, everyone was really helpful when I contacted with inquiries. Because I haven't received my visa yet, I can't comment on the timeliness of the entire process, however Travel Visa Pro was quite responsive.