I ordered fish from this site and received an email the next day stating my order was refunded with no explanation. I tried to respond to the email (which is the same email as is provided on the website) and it bounced back as not being able to receive incoming mail. I reached out on their webform and sent messages on their facebook and instagram and received no reply. The order WAS NOT refunded, just canceled on their end and they kept the money. I had to file a dispute with the credit card company because there is no legitimate contact method for the company. Not sure they are even a real business.
I ordered fish from this site and received an email the next day stating my order was refunded with no explanation. I tried to respond to the email (which is the same email as is provided on the website) and it bounced back as not being able to receive incoming mail. I reached out on their webform and sent messages on their facebook and instagram and received no reply. The order WAS NOT refunded, just canceled on their end and they kept the money. I had to file a dispute with the credit card company because there is no legitimate contact method for the company. Not sure they are even a real business.
