Very bad !! I booked with reedem in Istanbul for 4nights. Arriving at the hotel, they told me that my booking is not confirmed and not valid, and saying that they are not working with reedem for almost 1year. I tried to contact reedem to have some help, no agent available. I wait 2hours at the reception, after that, alone in a country that I don�t know, with no accommodation ans any help, I decided to book an other hotel the cheapest one on this area. After that, I contacted reedem, they called the previous hotel ans confirmed that the hotel has no booking. As it was no my fault of reedem has no valid contract with hotel I was expecting a refund of this new reservation and they refused! So I had to pay the double of what I paid with reedem because of them. Be careful !!
Very bad !! I booked with reedem in Istanbul for 4nights. Arriving at the hotel, they told me that my booking is not confirmed and not valid, and saying that they are not working with reedem for almost 1year. I tried to contact reedem to have some help, no agent available. I wait 2hours at the reception, after that, alone in a country that I don�t know, with no accommodation ans any help, I decided to book an other hotel the cheapest one on this area. After that, I contacted reedem, they called the previous hotel ans confirmed that the hotel has no booking. As it was no my fault of reedem has no valid contract with hotel I was expecting a refund of this new reservation and they refused! So I had to pay the double of what I paid with reedem because of them. Be careful !!
