I signed a binding contract with Go Logo Now in October 2023 for a custom mobile app. What followed was a nightmare so egregious that Ive had to retain an attorney and am actively pursuing legal action. Consider this a public warning to anyone thinking of hiring this company.Despite paying $11,000, Go Logo Now never delivered a functional beta. The contract clearly required a completed app submitted to the App Store and Google Play by February 2024, yet that deadline came and went without even a working prototype. Eighteen months later, every so-called build was unstable, incomplete and riddled with bugs. I was never given a single line of source code and was expected to serve as their quality-assurance (QA) department, personally finding and reporting errors instead of receiving a properly tested product.The financial dealings were just as shady. They demanded payments outside the agreed milestone schedule and couldnt even keep their own numbers straightemails listed two different totals ($10,912 vs. $11,000). They later tried to up-charge me by claiming the Admin Panel, which was plainly spelled out in the contract, was an extra feature. I formally requested a refund on February 28, February 29, and June 18, 2024; each time I got nothing but stalling tactics and empty promises.All this unfolded while I endured a high-risk pregnancy and a difficult birth, and my business partner faced serious health crises and multiple hospitalizations. The delays destroyed his ability to take on other paid work and forced him off the project entirely. I was promised theyd use my recovery period and the transition to a new partner to finally finish the app. Instead, by June 2025, less than two months after giving birth, it was obvious they never intended to deliver. Citing the contract clause allowing cancellation and refund for grave non-compliance, I demanded a full refund. I was flatly denied and received this jaw-dropping text:You should focus on your baby now. This kind of stress isnt good for a new mom. I understand youre upset, but business is business. Whats done is done. You cant afford to fight it anyway, so just let it go.My new business partner was also sent a threatening text accusing him of brainwashing me into seeking a refund.As if that werent outrageous enough, the projects original head, John Morrison, later contacted me privately, trying to extort an additional $6,300 for what he claimed was the finished source code despite my having already paid the full $11,000. Throughout the ordeal I dealt with at least six different so-called representativesRyan Fernandes, John Morrison, Travis Walker, Kurt Goodwin, Robert Anderson and Muhammadall emailing from the same company domain while their tone, authority and stories shifted constantly, making accountability impossible.BOTTOM LINE: Go Logo Now breached their own contract, missed every critical deadline, demanded extra payments, tried to extort me and used intimidation instead of integrity. I never received a functional deliverable despite paying $11,000 and am now in active legal proceedings to recover my money. *****Avoid this company at all costs!!!!!*****
