LiveAgent Review

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  •   Business Transparency
  •   Claimed profile on: January 31, 2019
    Verified With LiveAgent

has a rating of 4.93 stars from 10 Reviews, showing most of the customers are happy with their purchases and strongly recommend them to others
has received 0 Reviews in the last 30 Days

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Pros And Cons
  • Reliable And Secure
  • Good Customer Care Service
  • Easy To Use
  • Good Technical Knowledge
  • Service Might Delay
  • Might Be Connectivity Issue
Review Score Breakdown
  • Secure And Reliable:
  • Value For Money:
  • Customer Care Service :
  • Technical Knowledge:
  • Overall:
Tags: desk software, Hardware phone, Internal calls, LiveAgent, Outbound calls, PC-to-PC Calls, Unlimited Inbound Calls

4.93 stars based on 10 Reviews

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O
Oakley Patrick
Verified

When compared to some of the competing apps, LiveAgent is incredibly affordable and has a tonne of features. Its poor user interface (UI) makes it (yet) somewhat difficult to use.
On Aug 30,2022 Flag

T
Travis Mcguire
Verified

In addition to having all the features and functionalities you would anticipate from a helpdesk programme, LiveAgent also offers excellent customer support. It is well-organized, and all correspondence (tickets, chats, etc.) relating to a single customer can be found in one location, for instance.
On Aug 30,2022 Flag

J
Jake Martin
Verified

I have been using live agent for years, and it is hands-down the best programme for managing emails between departments. The platform makes it simple to track emails between departments, and its user-friendly design makes sure that our customers' emails are answered quickly.
On Aug 30,2022 Flag

J
Jaiden Morton
Verified

It is really a fantastic tool that I can use to help my business meet the needs of my client. a feature-rich support library that is incredibly simple to use.
On Aug 30,2022 Flag

F
Frankie Mitchell
Verified

Track everything easily. Excel was used for tracking; it is significantly better and has many more features. Sincere recommendation for any small business looking to expand given the reasonable price for this value. The software is available for 30 days of free testing!
On Aug 30,2022 Flag

B
Benjamin Walsh
Verified

Liveagent is a very useful tool for managing your temporary IT department and allocating tasks to the appropriate people. The items you receive for these costs are absurd!
On Aug 30,2022 Flag

T
Thomas
Verified

I like how simple it is to implement when you need something. We needed something that would be simple to train our student staff on, and my staff quickly picked up on the platform's simplicity and ease of use.
On Aug 30,2022 Flag

T
Taylor
Verified

Overall, LA has greatly impressed the MTW leadership. Excellent in every way: price, usability, functionality, and superior customer service.
On Aug 30,2022 Flag

K
Kira Elliott
Verified

Liveagent is a very user-friendly tool. All of our colleagues gave us very positive feedback about how easy it was to use. They are impressed and have positive feelings regarding this Helpdesk. The Helpdesk communication is excellent, and you have a great overview of your prior conversations on this subject.
On Aug 30,2022 Flag

N
Nathan
Verified

Use of Liveagent is very simple. It is quick and simple to set up. Liveagent can be customised in a variety of ways. The opinions of our coworkers are overwhelmingly favourable.
On Aug 30,2022 Flag

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O
Oakley Patrick
Verified

When compared to some of the competing apps, LiveAgent is incredibly affordable and has a tonne of features. Its poor user interface (UI) makes it (yet) somewhat difficult to use.
Aug 30,2022 Flag

T
Travis Mcguire
Verified

In addition to having all the features and functionalities you would anticipate from a helpdesk programme, LiveAgent also offers excellent customer support. It is well-organized, and all correspondence (tickets, chats, etc.) relating to a single customer can be found in one location, for instance.
Aug 30,2022 Flag

J
Jake Martin
Verified

I have been using live agent for years, and it is hands-down the best programme for managing emails between departments. The platform makes it simple to track emails between departments, and its user-friendly design makes sure that our customers' emails are answered quickly.
Aug 30,2022 Flag

J
Jaiden Morton
Verified

It is really a fantastic tool that I can use to help my business meet the needs of my client. a feature-rich support library that is incredibly simple to use.
Aug 30,2022 Flag

F
Frankie Mitchell
Verified

Track everything easily. Excel was used for tracking; it is significantly better and has many more features. Sincere recommendation for any small business looking to expand given the reasonable price for this value. The software is available for 30 days of free testing!
Aug 30,2022 Flag



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