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Freshdesk.com has a rating of 2.15 stars from 5 Reviews, showing most of the customers are happy with their purchases
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    Freshdesk.com's Positive and Negative highlights

    • Affordable for all sectors
    • Intuitive interface for all users
    • Email notification
    • Data center location

    Review Score Breakdown

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    2.15 stars based on 5 Reviews

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    B
    Basil Walton
    Verified

    Fantastic product that has greatly us in our ability to respond to consumer emails cooperatively. I'm very satisfied with the rapid and thorough email support I've received.
    Jul 09,2022 Flag

    C
    Cliff Caldwell
    Verified

    It's nice that there is a free version and that the pricing is reasonable for everyone. The mobile app has to be enhanced, though. The sentence can occasionally be randomly duplicated when you type. Thanks.
    Jul 09,2022 Flag

    N
    Nathaniel Holmes
    Verified

    Please make the app more enjoyable to use.Although the service is generally decent, it can be annoying to react using a mobile app, especially when you move to a new line because it sometimes misses a line.Additionally, the first letter of the next sentence is not automatically capitalised.
    Jul 09,2022 Flag

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    Z
    Zelda Lee
    Verified

    I've been using Freshdesk, a terrific online help desk, for a while now. It has given me the ability to organise all support requests much better than I could with a simple mailbox. Although it is not perfect, Freshdesk assistance has been largely satisfactory. Sometimes, the creators of basic features take a very lengthy time to resolve fixes.
    Jul 09,2022 Flag

    D
    Darlene Ogley
    Verified

    Excellent customer service.With the free training sessions, onboarding went incredibly well.They are far superior to the other goods we compared them against. extremely technological knowledgeable, and the app simply works. The business process setup didn't cost any more money for outside experts.
    Jul 09,2022 Flag

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    B
    Basil Walton
    Verified

    Fantastic product that has greatly us in our ability to respond to consumer emails cooperatively. I'm very satisfied with the rapid and thorough email support I've received.
    Jul 09,2022 Flag

    Z
    Zelda Lee
    Verified

    I've been using Freshdesk, a terrific online help desk, for a while now. It has given me the ability to organise all support requests much better than I could with a simple mailbox. Although it is not perfect, Freshdesk assistance has been largely satisfactory. Sometimes, the creators of basic features take a very lengthy time to resolve fixes.
    Jul 09,2022 Flag

    C
    Cliff Caldwell
    Verified

    It's nice that there is a free version and that the pricing is reasonable for everyone. The mobile app has to be enhanced, though. The sentence can occasionally be randomly duplicated when you type. Thanks.
    Jul 09,2022 Flag

    N
    Nathaniel Holmes
    Verified

    Please make the app more enjoyable to use.Although the service is generally decent, it can be annoying to react using a mobile app, especially when you move to a new line because it sometimes misses a line.Additionally, the first letter of the next sentence is not automatically capitalised.
    Jul 09,2022 Flag

    D
    Darlene Ogley
    Verified

    Excellent customer service.With the free training sessions, onboarding went incredibly well.They are far superior to the other goods we compared them against. extremely technological knowledgeable, and the app simply works. The business process setup didn't cost any more money for outside experts.
    Jul 09,2022 Flag



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