Independent reviews since 201714,000+ businesses reviewed

Las últimas opiniones en ShopperChecked

Todas las opiniones publicadas en el sitio, de la más reciente a la más antigua. Filtra por categoría, valoración mínima o compras verificadas.

48 de 184 opiniones · página 2 de 8

VL

Vanessa Larson

9 Jul 2022

If you submit a query, you will receive an email stating that your problem has been…

If you submit a query, you will receive an email stating that your problem has been handled along with a link that will take you back to the help page from which you originally requested assistance. which has no effect, after which you are forwarded to a cleen

KQ

Kenelm Quinn

9 Jul 2022

I recently sent an email to a business that makes use of Zendesk customer support.

I recently sent an email to a business that makes use of Zendesk customer support. I received a response within an hour. It did not reply to what I typed, though. Usually, if I receive responses from customer service that are unrelated to my request, I start t

MT

Maynard Turner

9 Jul 2022

We had the chance to speak with the live chat agents because we were premium customers.

We had the chance to speak with the live chat agents because we were premium customers. Now that they have a bot, communicating with them is no longer possible. Even if you inform the bot that you want to speak with an agent and the agent responds after a week

JM

Jamie Medina

9 Jul 2022

No longer offering any assistance.

No longer offering any assistance. No email help, no chat, and no phone number. Just a bot, with a possible response days or weeks later. Don't use this platform. Ironic given that they advertise a "multi-channel" platform but are so disconnected from what the

HN

Hazel Nguyen

9 Jul 2022

I find it somewhat comical that I'm being overcharged and have no other option than to…

I find it somewhat comical that I'm being overcharged and have no other option than to call customer support for a company that sells complaints management software. It takes up to 8 hours between messages to receive a response, which is why I've been trying t

AA

Alex Abbott

9 Jul 2022

If you submit a query, you will receive an email stating that your problem has been…

If you submit a query, you will receive an email stating that your problem has been handled along with a link that will take you back to the help page from which you originally requested assistance. which has no effect, after which you are forwarded to a cleen

GS

Gloria Stanley

9 Jul 2022

Continual communication to address my problem.

Continual communication to address my problem. I'm grateful. also offered many resolution options.

PR

Pierce Ramos

9 Jul 2022

This open source programme is actually the best I've ever used.

This open source programme is actually the best I've ever used.

The customer care representatives are also top-notch.

EB

Eugene Burgess

9 Jul 2022

While installing UVDesk on my server, the Agent was really helpful, patient, and assisted…

While installing UVDesk on my server, the Agent was really helpful, patient, and assisted in resolving all of my questions and issues.

MC

Matilda Crawford

9 Jul 2022

Interesting product with a sophisticated interface and lots of features.

Interesting product with a sophisticated interface and lots of features.
The cost of the extra function is reasonable, and the support staff is attentive and patient.

TB

Talia Bourn

9 Jul 2022

Our deployment was delayed by a fault that was quickly fixed.

Our deployment was delayed by a fault that was quickly fixed. Very pleased with the professional speed of this process.

BW

Basil Walton

9 Jul 2022

Fantastic product that has greatly us in our ability to respond to consumer emails…

Fantastic product that has greatly us in our ability to respond to consumer emails cooperatively. I'm very satisfied with the rapid and thorough email support I've received.

ZL

Zelda Lee

9 Jul 2022

I've been using Freshdesk, a terrific online help desk, for a while now.

I've been using Freshdesk, a terrific online help desk, for a while now. It has given me the ability to organise all support requests much better than I could with a simple mailbox. Although it is not perfect, Freshdesk assistance has been largely satisfactory

CC

Cliff Caldwell

9 Jul 2022

It's nice that there is a free version and that the pricing is reasonable for everyone.

It's nice that there is a free version and that the pricing is reasonable for everyone. The mobile app has to be enhanced, though. The sentence can occasionally be randomly duplicated when you type. Thanks.

NH

Nathaniel Holmes

9 Jul 2022

Please make the app more enjoyable to use.

Please make the app more enjoyable to use.
Although the service is generally decent, it can be annoying to react using a mobile app, especially when you move to a new line because it sometimes misses a line.
Additionally, the first letter of the next sentenc

DO

Darlene Ogley

9 Jul 2022

Excellent customer service.

Excellent customer service.
With the free training sessions, onboarding went incredibly well.
They are far superior to the other goods we compared them against. extremely technological knowledgeable, and the app simply works. The business process setup didn'