I was upset since I purchased a Hinderer knife that stated it was in stock, received confirmation, and then received a phone call stating it was not in stock but they had the same knife just with a different colour handle, so I accepted it from them and received it pretty quickly. They were quite pleasant to work with, and I plan to do business with them again in the future. As for Hinderer knives, I adore them, but this is my second one, and both would scarcely cut paper, being extremely dull, but I was able to sharpen them with my wicked edge sharpener.