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Vernon

30 Mar 2022

I neglected to enter my promo code after placing my transaction.

I neglected to enter my promo code after placing my transaction. When I phoned customer support soon after placing my transaction, they informed me that the $5.00 credit could not be applied to my order. I also wrote an email, but based on the receipt I received, nothing was refunded. :(

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Bryce Golden

30 Mar 2022

As a compromise, 4 inch wide Zebra paper was used.

As a compromise, 4 inch wide Zebra paper was used. I needed 4 1/8" width thermal paper, but you didn't have it in stock, and I didn't want to purchase it from another vendor who did. I was irritated since the other vendor's website stated that I could check out as a guest, but when I went to the checkout page, I wasn't given that choice.

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