KA
Kreighton Adams
11 Mar 2022
This is my first encounter with hope2.
This is my first encounter with hope2. I hope everything goes well till the finish. Chester was quite helpful in reserving a ticket. thanks Chester
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Aaron Butler
11 Mar 2022
Dear Wiz, it was a joy accepting your guidance in getting the tickets and assisting with…
Dear Wiz, it was a joy accepting your guidance in getting the tickets and assisting with the booking with no hassle. I hope this will remain even if there are any issues or if something changes in either direction.
LS
Louis Scott
11 Mar 2022
I was able to book the ticket quite easily using their website.
I was able to book the ticket quite easily using their website. Augustin was really helpful throughout the entire ticket purchasing procedure. I was unable to buy a flight at first, then Augustine assisted me in booking another trip at the same rate, and remai
TO
Tyler Owen
11 Mar 2022
Chester presented a solution that didn't work for me, but I appreciated his attempts.
Chester presented a solution that didn't work for me, but I appreciated his attempts. He swiftly answered all of my inquiries and thoroughly explained everything.
So far, the price/ticket/booking seem reasonable to me. I hope everything goes smoothly so that
LS
Louis Scott
11 Mar 2022
The procedure went really smoothly.
The procedure went really smoothly. Everything was taken care of (accommodation, equipment, and ski passes) and at a wonderful price.
AB
Aaron Butler
11 Mar 2022
SnowPak is a fantastic place to visit.
SnowPak is a fantastic place to visit. Excellent communication and follow-up. I'd absolutely use SnowPak to arrange a trip again.
SS
Sam Stone
11 Mar 2022
So far, so good; Justin assisted us, and we have just booked our first ticket with Hop2.
So far, so good; Justin assisted us, and we have just booked our first ticket with Hop2. I'm crossing my fingers for the best. Justin was quite helpful in answering our concerns and guiding us.
CH
christina
11 Mar 2022
My first experience was satisfactory.
My first experience was satisfactory. I paid for my ticket because I live far away from my sister, who booked our ticket. The requirement concerning obtaining a docusign was omitted. It wasn't apparent who was sending it from Mango Tours.
AL
Angelina Laoang
11 Mar 2022
My questions were answered by the representative.
My questions were answered by the representative. However, I'm having difficulty contacting the number, and no one is answering. But when they do respond, they are quite helpful. Thanks!
VC
Val Clark
11 Mar 2022
The representative I spoke with was helpful, but it appeared like she was in a rush and…
The representative I spoke with was helpful, but it appeared like she was in a rush and wanted me to rely on the email she was about to give me. It is critical to have a firm answer when a consumer is attempting to gather information, especially in a pandemic
AH
Axel Hussain
11 Mar 2022
SnowPak is highly recommended, their customer service is outstanding, and they go beyond.
SnowPak is highly recommended, their customer service is outstanding, and they go beyond. I had no idea such customer service exists! We will undoubtedly use their services in the future.
SB
Silver Bailey
11 Mar 2022
Some of your agents are uninterested in speaking with you.
Some of your agents are uninterested in speaking with you. They appear indifferent and exhausted to respond to queries. And it makes me feel pushed to make a decision, as if I have no choice except to hang up the phone and finish the discussion. Some exception
AN
Angelita
11 Mar 2022
I gave low because even after buying a one-way ticket, I was notified two days later that…
I gave low because even after buying a one-way ticket, I was notified two days later that I needed to arrange a return ticket. On top of that, a necessary covid insurance with a minimum of $35K was required. There are simply too many people travelling back and
DF
Danny Fox
11 Mar 2022
I was able to locate lower costs for lifts and rentals here.
I was able to locate lower costs for lifts and rentals here. Despite the fact that ski school was supposed to be an option, I was unable to sign up. The website does not do a good job of preserving your shopping cart or traveller information. Your ski agent, o
CE
Casey Elliott
11 Mar 2022
Everyone with whom I communicated was wonderful.
Everyone with whom I communicated was wonderful. It's convenient to have everything in one place and at your fingertips. I just expected more alternatives for airport transfers to resorts and ski lessons to be included in the package without having to go elsew
RP
Richard Pedersen
11 Mar 2022
Stephanie was quite helpful after I pointed out what looked to be a date-related issue in…
Stephanie was quite helpful after I pointed out what looked to be a date-related issue in our first reservation.
It's a little perplexing since I now have a booking number (confirmation? ), but when you access the itinerary, it says "reservation/confirmatio
BL
Bev Lee
11 Mar 2022
It was an incredible experience.
It was an incredible experience. Excellent value for money, excellent follow-up, and customized service. Will definitely use again!
SB
Silver Bailey
11 Mar 2022
SnowPak is a wonderful place to visit.
SnowPak is a wonderful place to visit. Good communication skills and follow-up. I'd absolutely use SnowPak to arrange a trip again.
VC
Val Clark
11 Mar 2022
The procedure went really smoothly.
The procedure went really smoothly. Everything was taken off and at a great price (accommodation, equipment, and ski pass).
SS
Sam Stone
11 Mar 2022
Amazing service and a great experience.
Amazing service and a great experience. Details were communicated in a clear and concise way, as well as via phone call and text message. I would absolutely use their services again if I needed to make a booking.
TO
Tyler Owen
11 Mar 2022
Our trip was fantastic!
Our trip was fantastic! We had a great ski holiday, from the airport shuttle to the beautiful location in Breckinridge. For your next ski vacation, I strongly advise you to use Snowpak.
LH
Linda Hearn
11 Mar 2022
The main site offered Lionshead Lodge rentals at $429/night, but when I tried to reserve…
The main site offered Lionshead Lodge rentals at $429/night, but when I tried to reserve, it was unavailable. Only $900/night flats are available. It may have just been bad timing, but it was still frustrating. I spoke with a person who assisted me in reservin
RS
Robert Storms
11 Mar 2022
Chatting is quick and simple.
Chatting is quick and simple. Also, when you call, they really get to speak with someone who understands what they're talking about, which is a good. The only difficulty I encountered was that the confirmations from the ski.com gateway were not arriving. In or
RF
Rodel Flordeliz
11 Mar 2022
It seemed to be fine; I required COVID-covering protection for travel outside the United…
It seemed to be fine; I required COVID-covering protection for travel outside the United States. For the most part, the purchase procedure was straightforward, however it's tough to verify whether or not the coverage is what's required for a certain destinatio