Independent reviews since 201722,000+ businesses reviewed
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10,272 de 13,371 avaliações · página 428 de 558
Vanessa Larson
9 Jul 2022
If you submit a query, you will receive an email stating that your problem has been handled along with a link that will take you back to the help page from which you originally requested assistance. which has no effect, after which you are forwarded to a cleen
Kenelm Quinn
9 Jul 2022
I recently sent an email to a business that makes use of Zendesk customer support. I received a response within an hour. It did not reply to what I typed, though. Usually, if I receive responses from customer service that are unrelated to my request, I start t
Maynard Turner
9 Jul 2022
We had the chance to speak with the live chat agents because we were premium customers. Now that they have a bot, communicating with them is no longer possible. Even if you inform the bot that you want to speak with an agent and the agent responds after a week
Jamie Medina
9 Jul 2022
No longer offering any assistance. No email help, no chat, and no phone number. Just a bot, with a possible response days or weeks later. Don't use this platform. Ironic given that they advertise a "multi-channel" platform but are so disconnected from what the
Hazel Nguyen
9 Jul 2022
I find it somewhat comical that I'm being overcharged and have no other option than to call customer support for a company that sells complaints management software. It takes up to 8 hours between messages to receive a response, which is why I've been trying t
Alex Abbott
9 Jul 2022
If you submit a query, you will receive an email stating that your problem has been handled along with a link that will take you back to the help page from which you originally requested assistance. which has no effect, after which you are forwarded to a cleen
Gloria Stanley
9 Jul 2022
Continual communication to address my problem. I'm grateful. also offered many resolution options.
Pierce Ramos
9 Jul 2022
This open source programme is actually the best I've ever used.
The customer care representatives are also top-notch.
Eugene Burgess
9 Jul 2022
While installing UVDesk on my server, the Agent was really helpful, patient, and assisted in resolving all of my questions and issues.
Matilda Crawford
9 Jul 2022
Interesting product with a sophisticated interface and lots of features.
The cost of the extra function is reasonable, and the support staff is attentive and patient.
Talia Bourn
9 Jul 2022
Our deployment was delayed by a fault that was quickly fixed. Very pleased with the professional speed of this process.
Basil Walton
9 Jul 2022
Fantastic product that has greatly us in our ability to respond to consumer emails cooperatively. I'm very satisfied with the rapid and thorough email support I've received.
Zelda Lee
9 Jul 2022
I've been using Freshdesk, a terrific online help desk, for a while now. It has given me the ability to organise all support requests much better than I could with a simple mailbox. Although it is not perfect, Freshdesk assistance has been largely satisfactory
Cliff Caldwell
9 Jul 2022
It's nice that there is a free version and that the pricing is reasonable for everyone. The mobile app has to be enhanced, though. The sentence can occasionally be randomly duplicated when you type. Thanks.
Nathaniel Holmes
9 Jul 2022
Please make the app more enjoyable to use.
Although the service is generally decent, it can be annoying to react using a mobile app, especially when you move to a new line because it sometimes misses a line.
Additionally, the first letter of the next sentenc
Darlene Ogley
9 Jul 2022
Excellent customer service.
With the free training sessions, onboarding went incredibly well.
They are far superior to the other goods we compared them against. extremely technological knowledgeable, and the app simply works. The business process setup didn'
Bonnie Robinson
9 Jul 2022
This is the user interface, which is poorly designed and confusing. among the worst, I've ever seen. I fail to understand why anyone would use it.
Ramona Wise
9 Jul 2022
I bought a kayako software many years ago. spent a lot of time setting it up. In actuality, they spent years before finally ceasing to offer the service they had promised. The software is currently unusable.
Albert Craig
9 Jul 2022
As a result of our purchase of Kayako Classic, they are now pressuring us to switch to one of their subscription plans. Their brand-new software is worthless and worthless. full of insects. They have neglected their duty of care to Kayako Classic customers who
Gloria Fox
9 Jul 2022
Over a two-month period without receiving a single response from Kayako is not only insignificant, but is also very unreasonable to have such a slow response time without receiving any kind of notification or other information. Even without an answer, this cus
Cade Austin
9 Jul 2022
Kayako demo requests have been inactive for a week due to a terrible sales representative named Gabriella Yahaya. She completely disregarded emails from us clarifying that we were not an organization and only needed a demo before forcing us to attend a call wh
Maisie Stokes
9 Jul 2022
Fantastic service. I recommend it.
Melissa Covington
9 Jul 2022
Undoubtedly a quality product!
Kit Love
9 Jul 2022
This is a blatantly unethical method of doing business. Plans should only be modified for new customers, not for current subscribers. Three fingers crossed. Already, we are considering alternatives.
