FlexPro Meals Review

FlexPro Meals Review

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Flexpromeals.com has a rating of 4.73 stars from 251 Reviews, showing most of the customers are happy with their purchases and strongly recommend them to others
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    Flexpromeals.com's Positive and Negative highlights

    • Affordable Prices
    • Excellent Customer Service
    • User Experience
    • Quality

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    4.73 stars based on 251 Reviews

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    S
    Steven
    Verified

    My original package was lost in transit. Brian in customer service replaced my order and assured me the problem has been resolved. Im looking forward to receiving some delicious meal, thanks Brian!
    On Sep 04,2024 Flag

    A
    Austin
    Verified

    LUZ is the bomb- she has been a wonderful experience of customer interface that helped resolve some issues on a few deliveries. I am not a big fan of not reaching a human voice with the phone number, and Im not used to text or chat only customer service but I am pleased with my experience of her.
    On Sep 04,2024 Flag

    J
    Jordan Hall
    Verified

    I had an issue with my order and the customer service was great. I was helped by an associate by the name of Brian who helped keep me updated and fixed the issue immediately. Definitely will be ordering from them again!
    On Sep 03,2024 Flag

    R
    Roger Aleong Jr
    Verified

    Brian from as a Customer Representative was quick, efficient, friendly, and responsive in the resolution of an issue that occurred with delivery! Highly recommend FlexProMeals!
    On Sep 03,2024 Flag

    L
    Lucas
    Verified

    Brian solved my subscription issue in like less than a minute absolutely phenomenal service!
    On Sep 02,2024 Flag

    E
    Eddie Rodriguez
    Verified

    Amazing
    On Sep 02,2024 Flag

    C
    Camila Grajcarek
    Verified

    Very fast customer service. Quick to resolve any issues.
    On Sep 02,2024 Flag

    B
    Ben
    Verified

    Luz was a tremendous help in fixing a issue. Highly recommend this service not only for its food which keeps me at a steady weight after the meals helped me lose all those extra pounds,but for the great customer care.You really cant go wrong plus they knock most of the competition out of the water.
    On Sep 02,2024 Flag

    M
    Marc Bex
    Verified

    First and foremost, the food is outstanding. Then an also want to mention LUZ that helped me regain access to my account due to me forgetting my password. He was a great help and very efficient. Thank you
    On Sep 02,2024 Flag

    T
    Taylor Castano
    Verified

    Great service, I needed help logging into my account and Luz helped me. I regained access in minutes all thanks to her.
    On Sep 02,2024 Flag

    J
    Jorge Trak
    Verified

    The costumer service representative Hope helped me on getting some information that I needed. The service in this company is great. Usually fix the issues very fast, and they takes care of the customer.
    On Aug 30,2024 Flag

    B
    Brent Bearup
    Verified

    I've done two orders now with FlexPro meals and can say that I'm very impressed! Both Raquel and Brian were wonderful customer service representatives who helped me resolve the minor issues that I had with ordering. Very helpful service and thankful I found it..
    On Aug 30,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    So many positive things to say, Luz Rocks! I love my meals and it makes it so easy to track my macros and keep on track
    On Aug 30,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    So many positive things to say, Luz was so fast and efficient! I love my meals and it makes it so easy to track my macros and keep on track
    On Aug 30,2024 Flag

    W
    Whitney Aydlett
    Verified

    Super service!
    On Aug 27,2024 Flag

    W
    Whitney Aydlett
    Verified

    Great customer service!
    On Aug 27,2024 Flag

    B
    Brendan Daly
    Verified

    Fantastic Customer Service as always!!! Luz took great care of my concern and solved it quickly via email. Highly recommend!
    On Aug 27,2024 Flag

    A
    Austin
    Verified

    Excellent customer service by Luz- Very sweet lady
    On Aug 23,2024 Flag

    P
    Paul
    Verified

    I love this meal service! I can reliably count on my meals being delivered every week, cold but not frozen, everything is packed well. And Most importantly they are all delicious. Saves me a Ton of time and money. The one time there was a slight delivery delay, Jessica From Customer Service Helped resolve issue immediately. Great Company!!
    On Aug 23,2024 Flag

    J
    Jamie M
    Verified

    I had an issue with my account and Brian helped me! It was super easy to resolve!
    On Aug 23,2024 Flag

    D
    Dale McLoud
    Verified

    Always great affordable meals, great pricing, menu choices and even better customer service. Raquel was very professional and prompt handling my recent request. Thank You Raquel !
    On Aug 23,2024 Flag

    S
    Scott
    Verified

    Luz was very helpful and took care of the problem right away with the shipping issue! It was nice not to have to wait for someone to get back to me. Luz scored a 10 out of 10.
    On Aug 23,2024 Flag

    S
    Schura Normand
    Verified

    Had a great experience with Raquel in customer service. She guided me along and helped answer all my questions. Very happy with the meals!
    On Aug 23,2024 Flag

    O
    Owen
    Verified

    They aren't always perfect but they make up for their mistakes In a timely and efficient manor. The price is good and the Neal's are excellent
    On Aug 22,2024 Flag

    E
    Elena Hilson
    Verified

    Jessica was very helpful resolving our issue. Great customer service!
    On Aug 22,2024 Flag

    R
    Robert
    Verified

    The meals and pricing are very competitive as well as delicious. My friends get these meals all the time so I ended up joining the train. Customer service is also nice and quick with issues.
    On Aug 22,2024 Flag

    D
    Devin Lugar
    Verified

    FlexPro meals are extremely convenient, very affordable and beyond delicious. They have numerous options to pick from and are constantly updating their menu with more and more great choices.
    On Aug 22,2024 Flag

    D
    Devin Lugar
    Verified

    FlexPro meals are extremely convenient, very affordable and beyond delicious. They have numerous options to pick from and are constantly updating their menu with more and more great choices. Also, their customer service is very helpful and timely.
    On Aug 22,2024 Flag

    D
    Dallas Woodward
    Verified

    Had a minor issue with shipping, but LUZ was awesome and handle the problem in no time. Polite, Fast and great customer service.
    On Aug 21,2024 Flag

    D
    Dallas Woodward
    Verified

    Customer service is great! Had a little trouble with one order. Contacted Flexpro and they had my order replaced and shipped out that day thanks to LUZ!! She was fast, friendly and helpful with replacing my order. Ill continue to use Flexpro! Great food and great customer service.
    On Aug 21,2024 Flag

    C
    Chase Roten
    Verified

    Meals are great! Have had some delivery issues but customer service is top notch. Shoutout to Luz for helping us get everything corrected!
    On Aug 21,2024 Flag

    E
    Erik Jaeger
    Verified

    There was some shenanigans early on with the shipping, but the customer service side of things took great care of everything and understood where I was coming from. Would recommend.
    On Aug 19,2024 Flag

    T
    Travis
    Verified

    Thank you Jessica for the great customer service
    On Aug 19,2024 Flag

    B
    Brent Bearup
    Verified

    Raquel was wonderful to work with today. She helped me with my order and graciously extended discount for technical issues they were having on their end . Highly Recommended!
    On Aug 19,2024 Flag

    S
    Shane
    Verified

    Helpful with any issues food is okay. Raquel helped me with my last issue
    On Aug 19,2024 Flag

    S
    Sam
    Verified

    As a single person that struggles with portion control and overall eating habits FlexPro has always helped with getting me out of ruts and overall laziness of meal prepping and having a healthier lifestyle. The meals are great but just watch out for the Protein Bites ?
    On Aug 19,2024 Flag

    J
    Jakob Faulk
    Verified

    Very helpful and respectful
    On Aug 18,2024 Flag

    O
    Oscar Fumero Gonzalez
    Verified

    As an online fitness coach who's growing his online business while working full time. This is a life saver! Yummy, healthy, affordable, & convenient! Saves me a lot of time so I can focus on the things that require my attention.Find me on social media @mentalfront
    On Aug 18,2024 Flag

    F
    Frank Cobb
    Verified

    This review is for the online chat service. Brian was quick and responsive and he kept me informed about what he was doing.
    On Aug 18,2024 Flag

    B
    Bree
    Verified

    As a shorter person I love the options for meals this service has and it has been the easiest service to keep within my macros.
    On Aug 18,2024 Flag

    L
    Leo Arcano
    Verified

    Another great experience, Today Brian was quick to show what this company is made of ! Resolved issue quickly
    On Aug 17,2024 Flag

    B
    Brian G.
    Verified

    Jessica quickly assisted me with my order and resolved the delivery issue. Great customer service on a Friday evening :)
    On Aug 17,2024 Flag

    B
    Brian G.
    Verified

    Jessica quickly assisted me with my order and resolved the delivery issue. Great customer service on a Friday evening :)
    On Aug 17,2024 Flag

    R
    Roy Kempf
    Verified

    Just started using FlexPro Meals. Brian in customer service took care of our issue immediately with no hassle. Gave my wife and I a great first impression of their company and how they treat their customers.
    On Aug 16,2024 Flag

    J
    John Borner
    Verified

    Luz was extremely helpful in solving my issues right away. Amazing customer service and very quick to respond and help.
    On Aug 16,2024 Flag

    R
    Richard
    Verified

    Ive been using these meals for about 8 month or more and really satisfied with them as I use my meals for lunch at work. Ive had a problem tho recently with all my meals was being thawed when I received them but I called them and spoke with Olga she helped me out and replaced all my meals and was receiving wrong meals wich I believe it was my fault for not re selecting my meals every month by they replaced everything free so I would recommend pro flex meals
    On Aug 15,2024 Flag

    R
    RJ Rexford
    Verified

    i had raquel help me today figure out where my meals are because they were confirmed on sunday and its thursday and i havent gotten anything but after some really quick searches she helped me know exactly whats going on!
    On Aug 15,2024 Flag

    J
    Jessica
    Verified

    Brian is super helpful, everytime I need something he is ready and available to assist me! customer service is great!
    On Aug 15,2024 Flag

    J
    Jessica
    Verified

    Brian is super helpful, everytime I need something he is ready and available to assist me!
    On Aug 15,2024 Flag

    E
    Elkin Castaneda
    Verified

    Raquel was very helpful in tracking down an order for me after I didnt receive the confirmation text with the tracking number. She assured me that my package is on the way when I wasnt able to verify that on my own.
    On Aug 15,2024 Flag

    J
    Jason
    Verified

    The Flexpro customer service is always very responsive and helpful, Jessica was quick to address my concern and resolved my issue in only a few minutes.
    On Aug 15,2024 Flag

    C
    Chris
    Verified

    Luz was so helpful with getting my order fixed and replaced very good service
    On Aug 15,2024 Flag

    S
    Shane Plush
    Verified

    Luz...thank u for the prompt reply about my questions and my concerns. 100%
    On Aug 14,2024 Flag

    L
    Leslie from da block Brown
    Verified

    Very professional and friendly customer service
    On Aug 14,2024 Flag

    S
    Steven Graffy
    Verified

    Today I texted there customer service team and Olga was fast to respond and very quickly got me the answers I needed. Thank you Olga!
    On Aug 13,2024 Flag

    E
    Eric Fenech
    Verified

    Jessica was great!!
    On Aug 13,2024 Flag

    D
    Dustin
    Verified

    Jessica was super helpful in sending me a new package of meals due to UPS delaying my package over 4 days
    On Aug 12,2024 Flag

    R
    Rebecca Mapston
    Verified

    Flexpro Meals has probably the best customer service on the market. Very honest, reasonable, helpful. I used them in 2021-2022 and have come back to them because they just make life much easier for me. They have great variety in meals and snacks. They are always quick to get back to you if you need any help. I had to come back to them while I get back to working on my physical fitness starting with macros.
    On Aug 12,2024 Flag

    C
    Clare DUffy
    Verified

    Brian in CS was very helpful. Ive been supplementing meal prep using flex pro for a while. The food definitely takes better if you dont go and freeze it, which I do. Theyre easy to work with once you figure out the right way to contact them, and the prices are reasonable.
    On Aug 11,2024 Flag

    S
    Shane Plush
    Verified

    Thank u Raquel for the great customer support!
    On Aug 10,2024 Flag

    R
    Randy Campbell
    Verified

    I spoke with Brian this morning in customer service and was a tremendous help and very helpful Thank you Brian.
    On Aug 10,2024 Flag

    E
    Elena Hilson
    Verified

    Jessica helped me tremendously with issues I had with my delivery!
    On Aug 09,2024 Flag

    c
    contessa m bruso
    Verified

    I've been using FlexPro since March 2024. Still loving the meals. I like that there is plenty of variety. Customer service is great, Raquel helped me out today with a delivery issue.
    On Aug 09,2024 Flag

    M
    Madison Conrad
    Verified

    I had an issue with my order and Raquel was quick to resolve my issue! Thanks for your help!
    On Aug 09,2024 Flag

    T
    Trey eke
    Verified

    The customer service Raquel was unlike any other, she was quick to message, quick to help, at a time where I was stressed because I didnt know if I could get into my account. All in all Raquel is one of the best Ive ever met.
    On Aug 09,2024 Flag

    S
    Shane Plush
    Verified

    Thx Luz for answering my questions promptly!
    On Aug 09,2024 Flag

    B
    Brenton D
    Verified

    I had decided to try out Flex Pro meals, as I was spending a lot of money on fast food and take out, and it seemed like a better alternative. After I had placed my order I decided I wanted to change some stuff with it. So I reached out to their support team and received help from Luz, they were able to help me with all the changes I had wanted, as well as helped clear up some questions I had. Would definitely recommend!
    On Aug 07,2024 Flag

    D
    Dena Newsom Russell
    Verified

    I needed help placing my order today and LUZ helped me so very much. They made it seamless quick and easy. I am grateful for the delicious meals and for the wonderful customer service I always receive on the chance that I need assistance.
    On Aug 07,2024 Flag

    M
    Matthew
    Verified

    Jessica was quick to help me with questions around delivery and was very kind - the customer service experience that Flexpro provides is always above and beyond when things do not go to plan! Company meal pricing has gotten a little more expensive but meals are always delicious and macro friendly and the customer support team is the cherry on top.
    On Aug 07,2024 Flag

    C
    Cory Scharwarth
    Verified

    Jessica contacted me right away, was very helpful & solved my issue.
    On Aug 06,2024 Flag

    a
    adriana martinez
    Verified

    Muriel was amazing! great customer service!
    On Aug 06,2024 Flag

    P
    Pope Arline
    Verified

    Olga from Customer Service was very helpful in assisting me with an order issue. She promptly fixed a mistake that had happened and ensured that I would be made whole.
    On Aug 05,2024 Flag

    M
    MF
    Verified

    I can't say enough about FlexPro Meals, they are delicious , always on time and if you ever have a problem they offer the best customer service. Today I had to solve something and Olga was amazing helping me. Thank you Olga !
    On Aug 05,2024 Flag

    C
    Christine Ahmad
    Verified

    Food is good and Ive had other meal plans the size of meals is not as expected. The large meals is what I order which is ok for me, but my 24 year old needs two to at least fill him up I would like to have advance notice to remind me to adjust meals as needed PRIOR to preparing to ship. Im satisfied but pricing is high, but convenience is important too.
    On Aug 05,2024 Flag

    G
    Gary Robinson
    Verified

    Olga was amazing helping me through an ordering issue I had. The meals are always delicious, well portioned, and shipping is super fast! Order with confidence!
    On Aug 05,2024 Flag

    C
    Caroline
    Verified

    Love these meals!! Great tasting! Only feedback would be the selection of meals isnt user friendly. I got the wrong meals one week
    On Aug 05,2024 Flag

    C
    Caroline
    Verified

    Love these meals!! Great tasting! Only feedback would be the selection of meals isnt user friendly
    On Aug 05,2024 Flag

    T
    Tristan Davis
    Verified

    Company very responsive and fast. Had issue with online access, but Raquel immediately responded and fixed everything quickly and efficiently; she even checked up on me afterwards to ensure I was able to get in without issues.
    On Aug 04,2024 Flag

    J
    Joshua
    Verified

    Luz was amazing helped me out and cleared things up best customer service Ive received. At flex pro meals
    On Aug 02,2024 Flag

    E
    Elizabeth Gualajara
    Verified

    I love flexpro meals the food is delicious and customer service representatives are always helpful and friendly especially Olga she always responds in a timely manner and she is very polite.Thank you for always providing exceptional service and support.
    On Aug 02,2024 Flag

    K
    Kelly
    Verified

    I had an issue with my delivery. Raquel was very professional and helped solve my problem. Great service.
    On Aug 02,2024 Flag

    J
    Jennifer
    Verified

    These meals are delicious! Thank you Luz for helping me make changes!
    On Aug 01,2024 Flag

    J
    Jennifer
    Verified

    The quality of food is superb! They freeze so well and warm up fantastic! Thanks Luz for helping!
    On Aug 01,2024 Flag

    J
    Jennifer
    Verified

    The quality of food is superb! They freeze so well and warm up fantastic! Thanks Luz for helping!
    On Aug 01,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Thank you so much LUZ you are wonderful to work with
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Thank you so much LUZ
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Thank you so much LUZ for taking the time to help me
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Thank you so much LUZ for taking the time to answer all of my questions today.
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Luz is a great representative
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Luz is awesome!
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Luz was friendly and fast
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Luz answered all my questions today
    On Jul 31,2024 Flag

    J
    Jennifer De Salvatore
    Verified

    Luz provide a great customer service to me today.
    On Jul 31,2024 Flag

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    S
    Shane Plush
    Verified

    Thank u Luz for the prompt reply to my question! Much appreciated.
    Aug 28,2024 Flag

    M
    Myrna
    Verified

    I have ordered from flex pro three times. Once for myself. Once for my son and his fianc. And this last time for my other son. We all agree. The meals are delicious and convenient. And whenever Ive had an issue. The customer service has been great!
    Aug 19,2024 Flag

    N
    Natasha
    Verified

    I like the variety of meals offered. Customer Service was excellent. Jessica helped check my order and make sure I had a new one on the way because of a delay.
    Aug 15,2024 Flag

    M
    Miranda Baker
    Verified

    Olga was very helpful and quick to help with my issue!
    Aug 05,2024 Flag

    B
    Brian Horschel
    Verified

    Customer service is awesome! I usually hate the online helper chat, but theirs is amazing. I had Miurel helping me and definitely was great to work with. So far pricing has not matched what I was expecting, but I think that was my fault. Navigating the website is a little difficult but doable.
    Aug 05,2024 Flag

    P
    Pete
    Verified

    I really liked Flexpro when I started. I will say I like the meals. They really make my life easier. I don't have to worry about what I'm eating. There is a great selection with a healthy calorie count. No clean up and I'm not spending a ton of money eating out all the time. I genuinely enjoy eating a lot of the meals. I used to get my meals every Tuesday, which was also great because I could make sure I got them and put them in the freezer right away. I go away on the weekends a lot. Their delivery window was Tuesday through Thursday, I believe, and that was pretty consistent. Then they did some kind of change to the billing to supposedly make us get our meals quicker, but for me, that has meant my meals come every Friday now, which was outside the original meal delivery window. I am still sticking with them because I like the product enough, but I had to change my schedule. I missed a couple of packages and they went bad when I didn't realize they weren't making it before the deadline. Then one week I didn't get a meal at all. They said to make it up for me they would send me a replacement package free of charge. I had to explain that doesn't make it up. I already paid for that package. Of course you should send a replacement. I'm sure customer service is sick of me hitting them up. I will say after some back and forth they did figure it out and made me happy. More recently, they stopped accepting amazon payment, which is what I had set up. No one told me, and all of a sudden my delivery was canceled. I had to get on again to reset up a different payment method. they did figure it out, but this has been consistent with flex pro. Lots of me having to chase them down to straigten things out that I shouldn't have had to deal with.
    Aug 05,2024 Flag

    Q
    Quintez White
    Verified

    Jessica was amazing?
    Jul 31,2024 Flag

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    D
    Danielle
    Verified

    I had a problem with a pkg that arrived and damaged ! Messaged the online team and worked with Jessica ! She helped in no time ! Got me taken care off! Let's hope these meals rock as much as the customer service has !
    Jul 03,2024 Flag

    J
    Jimmy G
    Verified

    Great customer service. The website was not letting me to update the amount of meals for the week and used customer chat option on the website. Jessica, updated the amount I meals I needed and gave me time to look on the website during the chat. I've been using FlexPro meals almost two years and always get text, emails and message responses from customer service.
    Jul 03,2024 Flag

    C
    Carm Thomas
    Verified

    I had a few questions about delivery days and Jessica helped to answer all my questions. She was great help.
    Jul 03,2024 Flag

    J
    Jimmy G
    Verified

    I recently use the chat on the FlexPro meals website because the site was not letting me to update the number of meals I needed. Jessica updated the number of meals I wanted and replied the the meals that were not available anymore. I've been using FlexPro meals for almost two years and always get a quick texts, emails and message responses.
    Jul 03,2024 Flag

    G
    Gino
    Verified

    Awesome food and quality service!
    Jul 02,2024 Flag



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