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Mostrando 6 de 8 total. Restablecer filtros

GE

George Edwards

4 May 2022

Bibi was a true professional and a delight to work with.

Bibi was a true professional and a delight to work with. She was on the phone with both me and Merrick Bank, clarifying the measures Merrick Bank would do. She aided me in putting a hold on my credit reports. The complete experience has exceeded my expectations.

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HF

Harrison Foster

4 May 2022

It simply took a few minutes to find someone who could assist me on the phone.

It simply took a few minutes to find someone who could assist me on the phone. She placed me in touch with Cody, who did an excellent job of resolving my issue.

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CM

Clayton Mccarthy

4 May 2022

Dae has been quite helpful in resolving my identity alert issue.

Dae has been quite helpful in resolving my identity alert issue. She was quick to respond and offered useful information.

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OB

Oakley Burke

4 May 2022

Bibi from Customer Service helped me in following up on two reports of banking identity…

Bibi from Customer Service helped me in following up on two reports of banking identity theft. She was very thorough with each bank's case, and both fraud situations were resolved satisfactorily.

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JG

James Gallagher

4 May 2022

I received a fraud alert and contacted Identity Guard customer service to get it resolved.

I received a fraud alert and contacted Identity Guard customer service to get it resolved. The problem was quickly resolved, and the customer support representative was incredibly pleasant and helpful. Thanks to the help I received, the problem should now be resolved.

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HH

Heath Holland

4 May 2022

Jeff was fantastic on my first use of the service, and he assisted me with everything.

Jeff was fantastic on my first use of the service, and he assisted me with everything. Service of the highest quality

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