Independent reviews since 201714,000+ businesses reviewed
4 May 2022
Bibi was a true professional and a delight to work with. She was on the phone with both me and Merrick Bank, clarifying the measures Merrick Bank would do. She aided me in putting a hold on my credit reports. The complete experience has exceeded my expectations.
4 May 2022
It simply took a few minutes to find someone who could assist me on the phone. She placed me in touch with Cody, who did an excellent job of resolving my issue.
4 May 2022
The customer support professional was knowledgeable, friendly, cheerful, and helpful, and the service was excellent.
4 May 2022
Dae has been quite helpful in resolving my identity alert issue. She was quick to respond and offered useful information.
4 May 2022
Bibi from Customer Service helped me in following up on two reports of banking identity theft. She was very thorough with each bank's case, and both fraud situations were resolved satisfactorily.
4 May 2022
Dae, my case representative, was extremely educated and accommodating. She saw my problem through to the end. I am completely satisfied.
4 May 2022
I received a fraud alert and contacted Identity Guard customer service to get it resolved. The problem was quickly resolved, and the customer support representative was incredibly pleasant and helpful. Thanks to the help I received, the problem should now be resolved.
4 May 2022
Jeff was fantastic on my first use of the service, and he assisted me with everything. Service of the highest quality
