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GE

George

4 Apr 2022

It was quite useful in locating a new supplier for home and business connectivity.

It was quite useful in locating a new supplier for home and business connectivity. Customer service that is both helpful and friendly. A little forceful at the conclusion of the phone conversation to add other services from contractual companies, but overall a positive experience.

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FL

Florence

4 Apr 2022

I'm not sure what occurred the first time I phoned, but I was disconnected.

I'm not sure what occurred the first time I phoned, but I was disconnected. Because the first salesperson failed to obtain my phone number for a follow-up contact and also obtained my personal information, I suspected a fraud. Until I phoned back and spoke with my second agent, who cleared everything and finished my purchase.

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MA

Matthew

4 Apr 2022

It was difficult for me to connect to the internet at my new residence.

It was difficult for me to connect to the internet at my new residence. I'm a senior who doesn't understand electronics very well. A neighbour was required to assist. But the woman I dealt with at Xfinity to get things up was fantastic! She was a huge help! I didn't catch her name, but she's a gem.

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BE

Bessie

4 Apr 2022

The All-connect representative that aided me was quite kind and helpful.

The All-connect representative that aided me was quite kind and helpful. She was well-versed in the distinctions amongst Service providers. A tiny hiccup kept me on the phone for a little longer than I would have liked.

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WI

Wilfred

4 Apr 2022

After getting disconnected twice, I was able to speak with a skilled professional and…

After getting disconnected twice, I was able to speak with a skilled professional and obtain the service I required. I'd want to thank the person who gave me precise information and was thorough about pricing and services.

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