FlexPro Meals tem 4,7 em 5 segundo 223 clientes, e 81% deles deram cinco estrelas. As avaliações positivas mencionam sobretudo o apoio ao cliente, a rapidez e o pessoal; as críticas apontam sobretudo a rapidez e a comunicação.
I had decided to try out Flex Pro meals, as I was spending a lot of money on fast food…
I had decided to try out Flex Pro meals, as I was spending a lot of money on fast food and take out, and it seemed like a better alternative. After I had placed my order I decided I wanted to change some stuff with it. So I reached out to their support team and received help from Luz, they were able to help me with all the changes I had wanted, as well as helped clear up some questions I had. Would definitely recommend!
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Jessica was quick to help me with questions around delivery and was very kind - the…
Jessica was quick to help me with questions around delivery and was very kind - the customer service experience that Flexpro provides is always above and beyond when things do not go to plan! Company meal pricing has gotten a little more expensive but meals are always delicious and macro friendly and the customer support team is the cherry on top.
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Jessica contacted me right away, was very helpful & solved my issue.
Jessica contacted me right away, was very helpful & solved my issue.
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Muriel was amazing!
Muriel was amazing! great customer service!
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Olga was very helpful and quick to help with my issue!
Olga was very helpful and quick to help with my issue!
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Olga from Customer Service was very helpful in assisting me with an order issue.
Olga from Customer Service was very helpful in assisting me with an order issue. She promptly fixed a mistake that had happened and ensured that I would be made whole.
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Customer service is awesome!
Customer service is awesome! I usually hate the online helper chat, but theirs is amazing. I had Miurel helping me and definitely was great to work with. So far pricing has not matched what I was expecting, but I think that was my fault. Navigating the website is a little difficult but doable.
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Food is good and I’ve had other meal plans… the size of meals is not as expected.
Food is good and I’ve had other meal plans… the size of meals is not as expected. The large meals is what I order which is ok for me, but my 24 year old needs two to at least fill him up… I would like to have advance notice to remind me to adjust meals as needed PRIOR to preparing to ship. I’m satisfied but pricing is high, but convenience is important too.
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I really liked Flexpro when I started.
I really liked Flexpro when I started. I will say I like the meals. They really make my life easier. I don't have to worry about what I'm eating. There is a great selection with a healthy calorie count. No clean up and I'm not spending a ton of money eating out all the time. I genuinely enjoy eating a lot of the meals. I used to get my meals every Tuesday, which was also great because I could make sure I got them and put them in the freezer right away. I go away on the weekends a lot. Their delivery window was Tuesday through Thursday, I believe, and that was pretty consistent. Then they did some kind of change to the billing to supposedly make us get our meals quicker, but for me, that has meant my meals come every Friday now, which was outside the original meal delivery window. I am still sticking with them because I like the product enough, but I had to change my schedule. I missed a couple of packages and they went bad when I didn't realize they weren't making it before the deadline. Then one week I didn't get a meal at all. They said to make it up for me they would send me a replacement package free of charge. I had to explain that doesn't make it up. I already paid for that package. Of course you should send a replacement. I'm sure customer service is sick of me hitting them up. I will say after some back and forth they did figure it out and made me happy. More recently, they stopped accepting amazon payment, which is what I had set up. No one told me, and all of a sudden my delivery was canceled. I had to get on again to reset up a different payment method. they did figure it out, but this has been consistent with flex pro. Lots of me having to chase them down to straigten things out that I shouldn't have had to deal with.
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Olga was amazing helping me through an ordering issue I had.
Olga was amazing helping me through an ordering issue I had.
The meals are always delicious, well portioned, and shipping is super fast!
Order with confidence!
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