JB
7 Nov 2026
Service has gone bad
Been using FlexPro Meals for some time but their service quality has gone down. No way to cancel it,customer support is not helpful. Contact me or I will file a dispute with the bank
Top 100 sur ShopperChecked · n° 10 · novembre 2026
Profil revendiqué
224 avis publiés
Référencée depuis Nov 2021
Ce que disent les clients
FlexPro Meals est noté 4,7 sur 5 par 224 clients, et 80 % d’entre eux ont donné cinq étoiles. Les avis positifs mentionnent le plus souvent le service client, le personnel et la rapidité ; les avis critiques évoquent surtout la résiliation et la rapidité.
Avis
224 avis publiés.
KH
8 Apr 2025
I’ve been using Flexpro Meals since 2021 and have loved it for the most part.
I’ve been using Flexpro Meals since 2021 and have loved it for the most part. I’ve only run into issues recently after they redid their website. Now I’m unable to access my account and the website isn’t recognizing my email so I’m unable to make changes and select my meals. Hopefully this is resolved soon!
Signaler cet avis
MO
16 Oct 2024
We have used Flexpro for a little over a year.
We have used Flexpro for a little over a year. We used to love it. We could edit our meals, delay shipments when we needed-sometimes twice in a row, and we never needed to ask someone else to do stuff for us. It was great. When they revamped it, that all changed. We have a decent amount of meals we hate, because the meal selection kept changing to letting Flexpro choose and not us.
The biggest waste of my day is trying to get them to change something for me.
Signaler cet avis
LE
16 Oct 2024
This is the hardest I've ever worked to try to cancel something.
This is the hardest I've ever worked to try to cancel something. I've been on the phone, on hold, for over 45 minutes. I've been hung up on twice. Every time I call, I get the "For quick assistance, please send us a text." I texted yesterday, and multiple times today.. no response.
I'm really disappointed that I vouched for this company to so many people.
Signaler cet avis
KR
25 Sep 2024
I’ve used 2 other meal prep services, but so far you guys give the best bang for buck.
I’ve used 2 other meal prep services, but so far you guys give the best bang for buck. I love how simple it is to reheat the food, and it is all very good.
Signaler cet avis
RO
25 Sep 2024
Product is a great value and convenient.
Product is a great value and convenient. I received a shipment completely thawed out and spoiled and Hope was very kind and gracious in replacing the damaged shipment with a new one and was also very helpful in updating my subscription. Thank you and keep up the great work.
Signaler cet avis
GA
24 Sep 2024
Meals are delicious.
Meals are delicious. Really well seasoned. And when I had a question, Hope was great at getting everything taken care of!
Signaler cet avis
KE
24 Sep 2024
I had an issue with delivery of my meals and as soon as I contacted customer support via…
I had an issue with delivery of my meals and as soon as I contacted customer support via text, HOPE took care of the situation. Thank you.
Signaler cet avis
JM
23 Sep 2024
Luz was a great help getting my order correct, the meals are great and has a good…
Luz was a great help getting my order correct, the meals are great and has a good selection
Signaler cet avis
ME
23 Sep 2024
It was a pleasure working through an issue with the team.
It was a pleasure working through an issue with the team. Luz was very helpful, and was quick to come up with a resolution. The customer service and efficacy when attending their customers is unmatched. Great experience.