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Bewertungen

GB

George Booth

30 Apr 2022

The first person who assisted me was irritated and did not resolve the problem.

The first person who assisted me was irritated and did not resolve the problem.
The second colleague took his time, was extremely helpful, and was patient with me as I worked through the problem.

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FP

Fletcher Preston

30 Apr 2022

I called to have my internet service reactivated.

I called to have my internet service reactivated.
Despite the fact that the representative was superb, there appeared to be a technical problem that he could not resolve.
He's elevated it, and I'm waiting for a response to address this.

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CF

Chelsea Freeman

30 Apr 2022

Russell went above and above by patiently addressing all of our questions and offering…

Russell went above and above by patiently addressing all of our questions and offering more information based on his previous experience with other customers.

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SF

Shane Fields

30 Apr 2022

Bryan was really sympathetic to my concerns.

Bryan was really sympathetic to my concerns.
He gave me the information I needed to handle my concern.
He conducted himself in a professional manner.

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PD

Philippa Davidson

30 Apr 2022

Russel was extremely helpful and courteous when it came to resolving my internet issue.

Russel was extremely helpful and courteous when it came to resolving my internet issue.
He didn't leave me hanging; he phoned me back after he said he would, and he didn't leave me hanging.
His assistance was greatly appreciated.

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