22 May 2023
I ordered a female Gourami.
I ordered a female Gourami. Given the expense of shipping, I added a four pack of catfish. I only received the catfish. They came from a different company that informed me Good Joseph sources from other companies, so they weren’t responsible for the missing order. I wrote good Joseph online about paying for a female Gourami I did not receive… Crickets. I had to resolve my problem five days later by engaging on the chat. That resolution only refunded the price of the Gourami. While other fish had out of stock tags, the female gourami did not, yet I was told they were not in stock for a replacement (my choice, as the whole reason I ordered was the female gourami).
Bottom line do not order, unless you are willing to receive a partial order for the same shipping and are willing to pursue refunds yourself.