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Luca Pearce

22 Mar 2022

I needed to add a note to a gift subscription, and customer care responded quickly and…

I needed to add a note to a gift subscription, and customer care responded quickly and offered to send a note to the receiver on my behalf. This is an excellent solution.

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Frederick Gray

22 Mar 2022

When the system failed and my subscription was renewed too early, Eric was incredibly…

When the system failed and my subscription was renewed too early, Eric was incredibly helpful in processing a partial refund. He was friendly and patient.

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Evan Day

22 Mar 2022

Customer Service Is Horrible!!!

Customer Service Is Horrible!!! I've been trying to resolve a problem I've had with an Urth purchase for days. When they finally decided to respond, they gave me bad advice. They simply don't give a damn!

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Paul Howard

22 Mar 2022

I had a tiny shipping snafu that turned into a pleasant (and quick) solution, which…

I had a tiny shipping snafu that turned into a pleasant (and quick) solution, which included a complimentary UrthBox:) A fantastic CS team!

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Haris Armstrong

22 Mar 2022

Urthbox provides not only delicious and healthy food items, but also excellent customer…

Urthbox provides not only delicious and healthy food items, but also excellent customer service! We will use them again without a doubt!

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