NA
15 Aug 2024
I like the variety of meals offered.
I like the variety of meals offered. Customer Service was excellent. Jessica helped check my order and make sure I had a new one on the way because of a delay.
FlexPro Meals Reviews
Ausgezeichnet
· 223 Bewertungen
90
ShopperChecked rating
Ausgezeichnet · Festgelegt am 24 Nov 2021
Top 100 auf ShopperChecked · Platz 10 · Oktober 2026
Beanspruchtes Profil
223 veröffentlichte Bewertungen
Gelistet seit Nov 2021
Was Kunden sagen
FlexPro Meals wird von 223 Kunden mit 4,7 von 5 bewertet, 81 % davon vergaben fünf Sterne. Positive Bewertungen erwähnen am häufigsten den Kundenservice, die Schnelligkeit und das Personal; kritische Bewertungen sprechen vor allem die Schnelligkeit und die Kommunikation an.
Bewertungen
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JA
15 Aug 2024
The Flexpro customer service is always very responsive and helpful, Jessica was quick to…
The Flexpro customer service is always very responsive and helpful, Jessica was quick to address my concern and resolved my issue in only a few minutes.
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MB
5 Aug 2024
Olga was very helpful and quick to help with my issue!
Olga was very helpful and quick to help with my issue!
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BH
5 Aug 2024
Customer service is awesome!
Customer service is awesome! I usually hate the online helper chat, but theirs is amazing. I had Miurel helping me and definitely was great to work with. So far pricing has not matched what I was expecting, but I think that was my fault. Navigating the website is a little difficult but doable.
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CA
5 Aug 2024
Food is good and I’ve had other meal plans… the size of meals is not as expected.
Food is good and I’ve had other meal plans… the size of meals is not as expected. The large meals is what I order which is ok for me, but my 24 year old needs two to at least fill him up… I would like to have advance notice to remind me to adjust meals as needed PRIOR to preparing to ship. I’m satisfied but pricing is high, but convenience is important too.
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PE
5 Aug 2024
I really liked Flexpro when I started.
I really liked Flexpro when I started. I will say I like the meals. They really make my life easier. I don't have to worry about what I'm eating. There is a great selection with a healthy calorie count. No clean up and I'm not spending a ton of money eating out all the time. I genuinely enjoy eating a lot of the meals. I used to get my meals every Tuesday, which was also great because I could make sure I got them and put them in the freezer right away. I go away on the weekends a lot. Their delivery window was Tuesday through Thursday, I believe, and that was pretty consistent. Then they did some kind of change to the billing to supposedly make us get our meals quicker, but for me, that has meant my meals come every Friday now, which was outside the original meal delivery window. I am still sticking with them because I like the product enough, but I had to change my schedule. I missed a couple of packages and they went bad when I didn't realize they weren't making it before the deadline. Then one week I didn't get a meal at all. They said to make it up for me they would send me a replacement package free of charge. I had to explain that doesn't make it up. I already paid for that package. Of course you should send a replacement. I'm sure customer service is sick of me hitting them up. I will say after some back and forth they did figure it out and made me happy. More recently, they stopped accepting amazon payment, which is what I had set up. No one told me, and all of a sudden my delivery was canceled. I had to get on again to reset up a different payment method. they did figure it out, but this has been consistent with flex pro. Lots of me having to chase them down to straigten things out that I shouldn't have had to deal with.
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QW
31 Jul 2024
Jessica was amazing👏
Jessica was amazing👏
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JU
30 Jul 2024
This company's customer service is really good!
This company's customer service is really good! Possibly the best thing about them and why I stick with them. Pricing is competitive and I really like all the options for high protein, low calorie meals!
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BT
15 Jul 2024
Olga was very helpful sorting out things and getting my account started.
Olga was very helpful sorting out things and getting my account started. Looking forward to some good chow
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SJ
8 Jul 2024
I notified FlexPro just minutes after being double billed for an order.
I notified FlexPro just minutes after being double billed for an order. Ariel was very helpful and reassured me the problem would be rectified. Indeed, a credit did show up a few days later.