Independent reviews since 201714,000+ businesses reviewed
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30 Mar 2022
During the winter, subscriptions were put on hold. I received an email stating that it was resuming operations. I contacted them in an attempt to cancel/receive a refund. Unfortunately, it had already been processed. Kyle was very responsive and politely explained the conditions of the membership.
30 Mar 2022
While I'm not thrilled that my subscription was automatically renewed, Kyle M. made it better. Thank you for bearing with my annoyances! Excellent client service. :)
30 Mar 2022
When I saw that my monthly package had a tracking number but was not moving, I called for an update. Kyle M responded quickly and reshipped my product after calling the warehouse. Kyle M additionally followed up to ensure that my monthly membership was provided. Excellent work, Kyle M.
30 Mar 2022
I signed up for LTB but did not receive the box. Kyle was quite helpful in addressing this issue and sent out a replacement package, which I did get. It took some time, but the problem has been rectified, and I am looking forward to receiving additional boxes. Thanks
30 Mar 2022
Kyle M. was incredibly helpful in receiving the support I needed while I was having problems modifying my membership. He remained with me throughout my queries, which I very enjoyed. My father enjoyed his boxes.
