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Invite your customers to review you

Most satisfied customers would happily leave a review; they just don't think of it. A short email shortly after they buy is usually all it takes. ShopperChecked sends that email in your name, reminds people once, and marks each review that comes back as Verified.

Part of Basic ($0 a year) and Premium.

Bloom & Co · via ShopperChecked

Priya, how did you like your beans?

Thank you for ordering from Marlow Coffee. Could you spare a minute to tell other shoppers how it went?

Review Marlow Coffee

A single reminder, 5 days later

Example with made-up data

What it does for you

Review invitations

01

Single or bulk

Type in one customer's email, or upload a CSV with a whole list. Everybody gets a personal link that only works for them.

02

Sent in your name

The email shows your business as the sender and uses your own reply-to address, so customers recognise it straight away.

03

A single reminder

Customers who haven't responded after five days get one more email, and that's the last one. Unsubscribing takes one click.

04

The Verified mark

Reviews written through an invitation are marked Verified, which tells shoppers the reviewer really was your customer.

05

Second chances

After you reply to a complaint and fix it, you can ask the reviewer to take another look. Changing the review is entirely up to them.

06

Clear results

Each invitation is tracked from the moment it is sent until a review comes back, so you can see your response rate.

Setting it up

Three steps and you are done

  1. 1

    Claim your business

    Search for your company on ShopperChecked and verify that it's yours. There is no charge.

  2. 2

    Add customers

    Enter an email address, upload a CSV, or link your shop so invitations go out without you.

  3. 3

    Read the reviews

    Customers click their link and review you in about a minute, and you get an email each time one is published.

Good to know

Is there a limit on invitations?

Basic allows 200 a month and at most 50 a day. Premium allows 1,000 a month and at most 200 a day. The free trial comes with 50 invitations.

Can I pick which customers to invite?

Please invite all of them. Hand-picking only happy customers makes a rating meaningless, and shoppers notice. A fair reply to a critical review builds more trust than a perfect score.

Will my customers have to sign up?

Yes, they log in or open a free account using the email address you invited. That connects the review to the invitation, which is what earns it the Verified mark.

Send your first invitations

Claim your page for free, start a trial and invite customers within minutes.

Nothing to pay to get started. Paid plans are a single payment for 12 months, with no automatic renewal.