Handle your reviews

Find out what customers mention again and again

When you read reviews one at a time, it is hard to see the pattern. ShopperChecked labels each review by tone and topic when it is published, so you can see quickly what customers love and what keeps going wrong.

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Part of Premium ($0 a year).

#Freshness68%

#Price20%

#Packaging12%

Example with made-up data

What it does for you

Review themes

Tone of each review

Every new review is labelled positive, mixed or negative.

Topics

Delivery, price, staff, cleanliness and more: each review is tagged with what it talks about.

Overall picture

Your Overview shows how many reviews are positive, mixed and negative.

Where to start

See which topics come up in your negative reviews and deal with those first.

Setting it up

Three steps and you are done

1
Get reviews
Each review written on your page is labelled as it is published.
2
Check your Overview
See the split between positive, mixed and negative.
3
Fix the big issues
Begin with the topics that keep appearing in critical reviews.

Good to know

What plan includes it?

Premium.

Are imported reviews included?

Labels are added to the reviews written on your ShopperChecked page.

Is there anything to set up?

No. Labels are added automatically as each review is published.

Learn from your reviews

Try Premium free and find out what your customers mention most.