Benisouk Review

Benisouk Review

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Benisouk.com has a rating of 3.13 stars from 8 Reviews, showing most of the customers are happy with their purchases and will recommend them
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    Benisouk.com's Positive and Negative highlights

    • Good Quality Products
    • Satisfied Customer Base
    • Reasonable Price
    • Fast Shipping and Delivery
    • May Find It Difficult to Find Support

    Review Score Breakdown

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    3.13 stars based on 8 Reviews


    S
    Sher�
    Verified

    SCAM!!! Terrible. Honestly if there was an option to give them zero stars I would. We purchased a rug for a client. We went thru great lengths communicating with the company to ensure it was the rug we were asking for, especially since they continued to mess up the invoice. And after all that, we received the wrong rug. It was similar but NOT what we sent photos of or what we asked for in writing . They would not take a return or allow us to talk to anyone. I felt like we were dealing with robots. Do not support or trust this company!
    Nov 03,2023 Flag

    E
    Emmee Terry
    Verified

    WARNING! Please be warned. This company is a scam! They took $2,000 and promised 3-5 days delivery almost 3 months ago. I never received and never heard from them again. I've tried getting in contact and no one will respond. Please watch out. Now I'm out $2,000 they are really awful! Please be careful!
    May 08,2023 Flag

    K
    Kirsty Kay
    Verified

    Purchased a rug what I thought was great design, when received it was nothing like the photos. The product came Casablanca for delivery fee, plus the rug has large bright fabric Tassels everywhere not a hand woven rug! I asked to return the item the support emailed three days later advising the cost of $455 aud which equates to 90% of the rug I paid for. This company 100% fraudulent do not buy from them.
    Nov 23,2022 Flag

    K
    Kathryn Prince
    Verified

    This is my second benisouk rug. I adore both of them, and the service has been excellent. The sole reason for a four-star rating rather than a five-star rating is that the second rug does not fit properly since it is tighter on one side than the other.
    Mar 23,2022 Flag

    G
    Glen
    Verified

    It's delightfully thick, soft, and toasty - excellent quality. It's a custom size, so it fits precisely in our space; we couldn't have gotten this with a store-bought rug. We gave it four instead of five stars since the colour of our rug was not as expected. Still extremely good, but not precisely as ordered, so keep that in mind.
    Mar 23,2022 Flag



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