MS
9 Jul 2022
Fantastic service.
Fantastic service. I recommend it.
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On ShopperChecked since May 2022
MC
9 Jul 2022
Undoubtedly a quality product!
Undoubtedly a quality product!
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KL
9 Jul 2022
This is a blatantly unethical method of doing business.
This is a blatantly unethical method of doing business. Plans should only be modified for new customers, not for current subscribers. Three fingers crossed. Already, we are considering alternatives.
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JB
9 Jul 2022
Gorgias has been used by us for about a year, and I adore it.
Gorgias has been used by us for about a year, and I adore it. Since we have a smaller company, it suits us perfectly. They have always been prompt in their responses and quite helpful whenever I've had a query.
Having said that, here are some things I hope the future brings:
-Read Receipts (sometimes we wind up in customers' spam folders)
- More efficient/simpler ways to set up automation and filters; filters can be a little difficult to set up. We have a weekend auto-responder set up, and instead of manually turning it on every Friday and off every Monday, I would love to be able to place it on a timer.
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TL
9 Jul 2022
Really poor service and customer experience.
Really poor service and customer experience. Avoid.