Avoid at all costs. Their social ads have a good hook. The contract seems reasonable. You have to wire them the initial $5000-$6000 start up fees. Thats where the good news ends. After 6 months, none of the TikTok channels, which is their primary channel, passed TikTok audit. Youre responsible for the ad buys. And with TikTok you cant get refunded those ad dollars for suspended accounts. As a media and ad agency, arent supposed to know TikTok business manager best practices?Furthermore, they break copyright laws and your Shopify store gets a strike. They literally steal images from other websites. Since you urn the Shopify, its a strike against you. I put over $7800 in. No ad had been served, a sale made and a IP strike against the store was made. Their team is unprofessional as well.