JM
23 Sep 2024
Luz was a great help getting my order correct, the meals are great and has a good…
Luz was a great help getting my order correct, the meals are great and has a good selection
Top 100 on ShopperChecked · #10 · October 2026
Claimed profile
223 customer ratings
Listed since Nov 2021
What customers say
FlexPro Meals scores 4.7 out of 5 from 223 customers, and 81% of them gave it five stars. Happy customers most often mention customer support, speed and the staff; unhappy ones tend to bring up speed and communication.
Ratings
Showing 180 of 223 total. Reset filters
ME
23 Sep 2024
It was a pleasure working through an issue with the team.
It was a pleasure working through an issue with the team. Luz was very helpful, and was quick to come up with a resolution. The customer service and efficacy when attending their customers is unmatched. Great experience.
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JC
20 Sep 2024
Food quality is good.
Food quality is good. 2 meals were missing from 2 shipments. I called customer service to address the issue. Flex Pro Meals offered a discount on the next shipment.
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JC
20 Sep 2024
Food is great, even tho doesn't look as tasty, tastes really good.
Food is great, even tho doesn't look as tasty, tastes really good.
Customer support is amazing, super helpful.
I was going to put user experience 4/5, but when they send me smth wrong, I reach out to support and they are super willing to help.
5/5.
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CO
20 Sep 2024
Had an order show up warm.
Had an order show up warm. Messaged the given number and Luz replied quickly and corrected the issue right away. Would highly recommend.
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TC
17 Sep 2024
Great quality and fiar prices.
Great quality and fiar prices. Shipping and delivery could use some work.
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LM
13 Sep 2024
I was very pleased with the customer service provided by Luz.
I was very pleased with the customer service provided by Luz. They went above and beyond to help me get a correction to a previous order. Thank you, Luz for all of your help and for being attentive and quick to respond. All of my meals so far have been delicious and I look forward to trying my next order!
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BE
12 Sep 2024
I've only used this company for the last 2 months I've have nothing but good things to…
I've only used this company for the last 2 months I've have nothing but good things to say about them. The meals are fresh and really good haven't had an issue with any of them yet. However my recent order was incorrect the meals were not what I ordered.
I texted customer service and was amazed how quickly they responded to my text. I spoke with a customer service representative named Luz, she was great and eger to reslove my issue. Thank you Luz for correcting this order in a very timely manner.
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TP
11 Sep 2024
I had a great experience with customer service at Flex Pro meals.
I had a great experience with customer service at Flex Pro meals. Luz was super helpful and was able to make changes that I needed to my account due to being out of town. She is always responsive and Brian’s able to assist me in whichever situation I have.
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AK
11 Sep 2024
Had a great experience- there was an issue with the delivery of my order and customer…
Had a great experience- there was an issue with the delivery of my order and customer service corrected it immediately upon me reaching out.
Great company.