Independent reviews since 201716,000+ businesses reviewed
FlexPro Meals scores 4.7 out of 5 from 223 customers, and 81% of them gave it five stars. Happy customers most often mention customer support, speed and the staff; unhappy ones tend to bring up speed and communication.
223 customer ratings.
8 Apr 2025
I’ve been using Flexpro Meals since 2021 and have loved it for the most part. I’ve only run into issues recently after they redid their website. Now I’m unable to access my account and the website isn’t recognizing my email so I’m unable to make changes and select my meals. Hopefully this is resolved soon!
16 Oct 2024
We have used Flexpro for a little over a year. We used to love it. We could edit our meals, delay shipments when we needed-sometimes twice in a row, and we never needed to ask someone else to do stuff for us. It was great. When they revamped it, that all changed. We have a decent amount of meals we hate, because the meal selection kept changing to letting Flexpro choose and not us.
The biggest waste of my day is trying to get them to change something for me.
16 Oct 2024
This is the hardest I've ever worked to try to cancel something. I've been on the phone, on hold, for over 45 minutes. I've been hung up on twice. Every time I call, I get the "For quick assistance, please send us a text." I texted yesterday, and multiple times today.. no response.
I'm really disappointed that I vouched for this company to so many people.
25 Sep 2024
I’ve used 2 other meal prep services, but so far you guys give the best bang for buck. I love how simple it is to reheat the food, and it is all very good.
25 Sep 2024
Product is a great value and convenient. I received a shipment completely thawed out and spoiled and Hope was very kind and gracious in replacing the damaged shipment with a new one and was also very helpful in updating my subscription. Thank you and keep up the great work.
24 Sep 2024
Meals are delicious. Really well seasoned. And when I had a question, Hope was great at getting everything taken care of!
24 Sep 2024
I had an issue with delivery of my meals and as soon as I contacted customer support via text, HOPE took care of the situation. Thank you.
23 Sep 2024
Luz was a great help getting my order correct, the meals are great and has a good selection
23 Sep 2024
It was a pleasure working through an issue with the team. Luz was very helpful, and was quick to come up with a resolution. The customer service and efficacy when attending their customers is unmatched. Great experience.
20 Sep 2024
Food quality is good. 2 meals were missing from 2 shipments. I called customer service to address the issue. Flex Pro Meals offered a discount on the next shipment.
