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Showing 24 of 451 reviews · page 1 of 19

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S Hall

21 Jun 2025

Buyer Beware!!

Buyer Beware!! Will never purchase from the site again. Took over 11 days to receive order (3 wines) when the site says 3-5 days. Shipping label was created and FedEx waited 6 days to receive the shipment. Wine was received heat damaged and undrinkable- wax to

KH

Kristina Henry

8 Apr 2025

I’ve been using Flexpro Meals since 2021 and have loved it for the most part.

I’ve been using Flexpro Meals since 2021 and have loved it for the most part. I’ve only run into issues recently after they redid their website. Now I’m unable to access my account and the website isn’t recognizing my email so I’m unable to make changes and se

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Morgan

16 Oct 2024

We have used Flexpro for a little over a year.

We have used Flexpro for a little over a year. We used to love it. We could edit our meals, delay shipments when we needed-sometimes twice in a row, and we never needed to ask someone else to do stuff for us. It was great. When they revamped it, that all chang

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Leandra

16 Oct 2024

This is the hardest I've ever worked to try to cancel something.

This is the hardest I've ever worked to try to cancel something. I've been on the phone, on hold, for over 45 minutes. I've been hung up on twice. Every time I call, I get the "For quick assistance, please send us a text." I texted yesterday, and multiple time

KR

Keegan Ragle

25 Sep 2024

I’ve used 2 other meal prep services, but so far you guys give the best bang for buck.

I’ve used 2 other meal prep services, but so far you guys give the best bang for buck. I love how simple it is to reheat the food, and it is all very good.

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Robert

25 Sep 2024

Product is a great value and convenient.

Product is a great value and convenient. I received a shipment completely thawed out and spoiled and Hope was very kind and gracious in replacing the damaged shipment with a new one and was also very helpful in updating my subscription. Thank you and keep up t

KE

Kelly

24 Sep 2024

I had an issue with delivery of my meals and as soon as I contacted customer support via…

I had an issue with delivery of my meals and as soon as I contacted customer support via text, HOPE took care of the situation. Thank you.

JM

Jeffrey M

23 Sep 2024

Luz was a great help getting my order correct, the meals are great and has a good…

Luz was a great help getting my order correct, the meals are great and has a good selection

ME

Michael Estivill

23 Sep 2024

It was a pleasure working through an issue with the team.

It was a pleasure working through an issue with the team. Luz was very helpful, and was quick to come up with a resolution. The customer service and efficacy when attending their customers is unmatched. Great experience.

JC

James Curcio

20 Sep 2024

Food quality is good.

Food quality is good. 2 meals were missing from 2 shipments. I called customer service to address the issue. Flex Pro Meals offered a discount on the next shipment.

JC

Joan Cabezas

20 Sep 2024

Food is great, even tho doesn't look as tasty, tastes really good.

Food is great, even tho doesn't look as tasty, tastes really good.
Customer support is amazing, super helpful.
I was going to put user experience 4/5, but when they send me smth wrong, I reach out to support and they are super willing to help.
5/5.

CO

Coop

20 Sep 2024

Had an order show up warm.

Had an order show up warm. Messaged the given number and Luz replied quickly and corrected the issue right away. Would highly recommend.

LM

Liz Molina

13 Sep 2024

I was very pleased with the customer service provided by Luz.

I was very pleased with the customer service provided by Luz. They went above and beyond to help me get a correction to a previous order. Thank you, Luz for all of your help and for being attentive and quick to respond. All of my meals so far have been delicio

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Bernard

12 Sep 2024

I've only used this company for the last 2 months I've have nothing but good things to…

I've only used this company for the last 2 months I've have nothing but good things to say about them. The meals are fresh and really good haven't had an issue with any of them yet. However my recent order was incorrect the meals were not what I ordered.
I te

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Thiago Porto

11 Sep 2024

I had a great experience with customer service at Flex Pro meals.

I had a great experience with customer service at Flex Pro meals. Luz was super helpful and was able to make changes that I needed to my account due to being out of town. She is always responsive and Brian’s able to assist me in whichever situation I have.

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Anthony Karlsson

11 Sep 2024

Had a great experience- there was an issue with the delivery of my order and customer…

Had a great experience- there was an issue with the delivery of my order and customer service corrected it immediately upon me reaching out.

Great company.

DA

Dan

11 Sep 2024

I needed help with my meals and Luz helped me quickly and efficiently!

I needed help with my meals and Luz helped me quickly and efficiently! I highly recommend this service!

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Sierra

10 Sep 2024

I’ve always had a pleasant experience with this company !

I’ve always had a pleasant experience with this company ! Customer service is excellent especially Luz she’s wonderful and very helpful

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Lyman Phillips

10 Sep 2024

Overall, I like the majority of the meals and they have decent portion sizes.

Overall, I like the majority of the meals and they have decent portion sizes. There were some issues with delivery but customer service has been very helpful, especially Luz on the team who was able to fix everything pretty quickly. I do wish the meals had som

KE

Kendall

9 Sep 2024

Great Customer Service with Flex Pro!

Great Customer Service with Flex Pro! Always reply to emails and are quick to assist if there’s issues with orders or their site. Luv got my order corrected and taken care of prior to shipping to ensure I had my selected meals for the week!

AL

Alejandro

9 Sep 2024

Great service Luz was helpful with resolving a minor issue on an order.

Great service Luz was helpful with resolving a minor issue on an order. Many meal choices to choose from been a customer for some time now.