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Nicky Fisher
4 May 2022
Lewis was quite helpful to me.
Lewis was quite helpful to me. I had no idea why my client was unable to connect, but he was able to quickly pinpoint the problem.
The latest reviews on ShopperChecked
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Showing 10,752 of 13,351 reviews · page 448 of 557
JH
Jackie Hudson
4 May 2022
Great tool that is simple to use.
Great tool that is simple to use. On my Mac, I had a problem. Lewis from customer service assisted me in figuring it out and correcting it on the first try. Excellent assistance. Thank you once more, Lewis!
BG
Billy Grant
4 May 2022
On all of my devices, the service was excellent; however, when I had to contact customer…
On all of my devices, the service was excellent; however, when I had to contact customer service, it took several rounds of back-and-forth with them to resolve my issue. The VPN is excellent, however customer service might be better.
CC
Cooper Cook
4 May 2022
Terrible service and a terrible product.
Terrible service and a terrible product. It does not work, and the after-sales service is totally useless.
GE
George Edwards
4 May 2022
Bibi was a true professional and a delight to work with.
Bibi was a true professional and a delight to work with. She was on the phone with both me and Merrick Bank, clarifying the measures Merrick Bank would do. She aided me in putting a hold on my credit reports. The complete experience has exceeded my expectation
HF
Harrison Foster
4 May 2022
It simply took a few minutes to find someone who could assist me on the phone.
It simply took a few minutes to find someone who could assist me on the phone. She placed me in touch with Cody, who did an excellent job of resolving my issue.
WP
Wyatt Price
4 May 2022
The customer support professional was knowledgeable, friendly, cheerful, and helpful, and…
The customer support professional was knowledgeable, friendly, cheerful, and helpful, and the service was excellent.
CM
Clayton Mccarthy
4 May 2022
Dae has been quite helpful in resolving my identity alert issue.
Dae has been quite helpful in resolving my identity alert issue. She was quick to respond and offered useful information.
OB
Oakley Burke
4 May 2022
Bibi from Customer Service helped me in following up on two reports of banking identity…
Bibi from Customer Service helped me in following up on two reports of banking identity theft. She was very thorough with each bank's case, and both fraud situations were resolved satisfactorily.
TB
Tate Burke
4 May 2022
Dae, my case representative, was extremely educated and accommodating.
Dae, my case representative, was extremely educated and accommodating. She saw my problem through to the end. I am completely satisfied.
JG
James Gallagher
4 May 2022
I received a fraud alert and contacted Identity Guard customer service to get it resolved.
I received a fraud alert and contacted Identity Guard customer service to get it resolved. The problem was quickly resolved, and the customer support representative was incredibly pleasant and helpful. Thanks to the help I received, the problem should now be r
HH
Heath Holland
4 May 2022
Jeff was fantastic on my first use of the service, and he assisted me with everything.
Jeff was fantastic on my first use of the service, and he assisted me with everything. Service of the highest quality
KM
Kai Mccarthy
4 May 2022
The problem code 241000 that I'm encountering only happens when I'm using Windows 11!
The problem code 241000 that I'm encountering only happens when I'm using Windows 11! When I use my old laptop with Windows 10, it doesn't show up at all. Thank you for assisting me in understanding what I need to accomplish with my computer system (s).
RP
Riley Parker
4 May 2022
The so-called repair took 4 hours to complete and ended with a notice stating that it was…
The so-called repair took 4 hours to complete and ended with a notice stating that it was unable to complete the work. Despite the fact that I did not obtain the service for which I had paid, I was nonetheless charged. I would never use this company again.
KR
Kai Rose
4 May 2022
It's a pointless program.
It's a pointless program. It doesn't fix any issues with Windows. If you phone them, they will charge you around $200 to enter your computer and repair it. It's a deception scheme. Don't squander your cash. It's just another SCAM!
RP
Reed Parry
4 May 2022
Junk! My refund has yet to arrive.
Junk! My refund has yet to arrive. This has been a problem for me since the beginning. My computer has been severely harmed as a result of the installation. Furthermore, I was charged $58 and change for what they claimed was a $41 expense. Today I'm filing wit
AH
Ashley Hall
4 May 2022
Keep Truckin is about the best and paperless records a little space for development but a…
Keep Truckin is about the best and paperless records a little space for development but a lot better than the rest it's all about a control thing everybody else, but truckers wouldn't put up with this BS, but I suppose that's what truckers are for.
AK
Aaren Khan
4 May 2022
For almost a month, I've been attempting to terminate my account.
For almost a month, I've been attempting to terminate my account. After several calls to the support line, I was informed that it had been cancelled. I've now received a fee for another year of service. The worst customer service I've ever encountered.
HS
Haiden Shaw
4 May 2022
Thank you so much for getting me on the road and always resolving any issues that arise.
Thank you so much for getting me on the road and always resolving any issues that arise. Keep up the good work, trucking crew.
BB
Brice Bell
4 May 2022
They provide excellent service to us.
They provide excellent service to us. Miles assisted us in getting set up and running. You did an excellent job!
SR
Sammy Robinson
4 May 2022
I called with the manager several times about my device, and he promised to call me back…
I called with the manager several times about my device, and he promised to call me back and handle the issue, but nothing happened. All of my devices were supposed to be returned with no monthly costs, and I was only using one. I'm still waiting for a respons
VR
Val Ryan
4 May 2022
The disconnecting of services allows you to continue driving after you have come to a…
The disconnecting of services allows you to continue driving after you have come to a complete stop.
JW
Jo Wood
4 May 2022
The computer was fine for the first six months, but support is a joke - third-party fixes…
The computer was fine for the first six months, but support is a joke - third-party fixes that take advantage of customers and warranty loopholes are both bad. It's not something I'd suggest.
LJ
Lee Johnson
4 May 2022
I bought the phone, and it didn't work, so I returned it and didn't return the…
I bought the phone, and it didn't work, so I returned it and didn't return the replacement.